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POTO's FAQ's (Frequently Asked Questions)

Who are your photographers / artists?

We work with a number of artists, mainly based in the Liverpool and North Wales area. The items presented on the web-site are our current bestsellers by our featured artists. The web-site will be dynamic, with regular updates as we continue to grow our collections and work with an expanding number of artists wishing to use POTO Studios as a privileged outlet for their work.

Our currently featured artists are Freida McKitrick, Peter Cameron (both Peter and Freida are based at Elevator Studios around the corner from our studio), Candie Payne and Maggie Fulton. All photographic work is presented by Alina and Charlie Tait. All work is printed and mounted by us at our studios in the Baltic Triangle in Liverpool. 

Is your work original?

We work directly with the artists and help them make their work ready for public sale by offering advice and guidance on colouring, sizing, mounting etc and finally printing and mounting their work for them. The work presented for sale are prints of original work presented by the artist, all of it is handmade and quality checked at our Liverpool studio. We use the highest quality printing technology and inks which typically aren't used by large-scale, commercial printing services. None of our prints are factory or mass produced overseas. If you'd like to order a print in a custom size, please contact us and we'll be happy to help.

What delivery services do you offer / use?

At the moment we offer Royal Mail standard 3 day aim delivery, charged at a flat rate of £3.99 per order / delivery. We only deliver to the UK right now, and we do not deliver the letterbox / chocolate bar-style block-mounted prints yet. We will offer this service in future as soon as we select the most appropriate and cost effective, for us and you the customer, packaging and delivery options. We will also offer express-type delivery services in the near future.

How can I pay?

At the moment PayPal is the only supported payment method available via the web-site. PayPal offers the ability to pay securely with credit and debit cards as well as from a PayPal account. In the near future, we will accept credit and debit cards directly and securely via our web-site.

Do you have a physical shop?

No, but we have a working studio which customers are welcome to visit. Please phone in advance of your visit to make sure we will be on-site and available to meet with you. We do attend numerous events throughout the year across the Merseyside region. We also attend Christmas markets in Liverpool and Southport. Please see our events page here.

When is the last day I can order in time for Christmas?

Thursday 18th December.

Can you customise and make your work into other sizes, colours, frames etc? How much would this cost?

Yes, please get in touch by emailing us.

Can you advise / help with getting my work into print or published?

Yes, please visit Art Mayka, our sister site offering services for professional artists. Go to ArtMayka.com.

I've got a problem with your web-site. What should I do?

This is a brand new web-site and shop, and as such we expect a few niggles. So, yes, please do us a favour and let us know by emailing us

How do I contact you?

You can call us on 0151 709 2875 / 07807 572667 or email us. 

 

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